STORMHÄLLA BOOKING AND PAYMENT TERMS

In order to confirm the booking Oy Stormhälla Ab (Stormhälla) will invoice 50% of the rental cost at the time of booking (deposit payment). The booking will be confirmed only after the deposit payment has been received in full. Upon receipt of the deposit payment by Stormhälla, the booking will be confirmed to the client in writing. The balance payment (the final 50%) is due no later than 9 weeks before the client’s arrival. If the booking is made less than 9 weeks prior to arrival, the full payment is due at the time of booking. By paying the deposit payment, or the full payment, the client agrees to these terms and conditions.

PAYMENT METHOD

Payments are to be made to Stormhälla’s account. All payments are to be in euros.

CANCELLATION CONDITIONS

Any cancellation made by the client must be made in writing (e-mail) and sent to Stormhälla. The cancellation date is considered to be the date when Stormhälla receives the cancellation e-mail.

If the cancellation occurs earlier than 9 weeks prior to arrival and the 50% balance payment is still outstanding, the client will not be required to pay the balance payment (the remaining 50% of the rental cost). If the cancellation occurs earlier than 9 weeks prior to arrival and if the balance payment has already been submitted, Stormhälla is obligated to return the 50% balance payment. The deposit payment made at the initial booking is not refundable. If the cancellation occurs within 9 weeks prior to arrival, no payments will be refunded to the client. Stormhälla is not obligated to return any possible fees incurred by different payment methods.

The cancellation conditions apply in all conditions, i.e. if the client or a family member of the client falls seriously ill, is in an accident or dies etc. Stormhälla strongly recommends all clients to ensure proper travel insurance covering all participants in case of e.g. illness, accidents and trip cancellation.

STORMHÄLLA'S RIGHT TO CANCEL A BOOKING

Stormhälla has the right to cancel a client’s booking in cases of force majeure. Stormhälla is also entitled to cancel a booking without notice if the customer has not paid the deposit payment or balance payment on the agreed maturity date. If a booking has to be canceled due to disorderly behaviour of the client during the stay in the accommodation, no payments will be returned to the client.

In the highly unlikely event Stormhälla makes a substantial change to the booking or cancels it, other than force majeure. Stormhälla will inform the client immediately and is responsible for refunding the full amount paid by the client. In case of a cancellation by Stormhälla, not caused by force majeure reasons, Stormhälla is not obligated to offer any financial compensation in addition to the repayment of the payments submitted by the client to Stormhälla.

LIABILITY, INJURY AND FORCE MAJEURE

If the client damages the property during the stay, the client is obliged to compensate the damage in full to Stormhälla. The client is required to pay a security deposit of EUR 5 000 (also occasionally referred to as a breakage deposit) before the start of the rental period to cover possible breakage, damage, theft, and excessive dirt.The security deposit will be refunded after the rental period unless there are any damages, unpaid fees or charges, or excessive cleaning requirements reported after the stay. If the security deposit is insufficient, Stormhälla has the right to claim the amount necessary to return the property to its original state.

Stormhälla is not responsible for any damage or injury that the client suffers as a result of unforeseeable reasons (force majeure) such as war, natural disasters, civil disturbances, pandemic, adverse weather conditions, or fire. Stormhälla cannot be held responsible for the breakdown of mechanical equipment such as pumps, boilers, swimming pool filtrations systems, internet connections, nor for the failure of public utilities such as water, gas, and electricity.

Any valuables left at the property are left at the client’s own risk. Stormhälla is not responsible for the loss of such.

USE OF THE PROPERTY

Only the persons whose names are on the guest list are entitled to use the property. The maximum number of guests allowed at the property is 20 persons, including children and infants, and may not be exceeded unless agreed prior to the booking. Stormhälla has the right to terminate the rental without prior notice and without refund if the maximum number of guests is exceeded.

If the client intends to use a property for any type of commercial use, such as photo shoots or filming, or private events, such as weddings, wedding receptions, large parties or gatherings, such use must always be explicitly agreed beforehand.

The client must ensure that the property and equipment are treated with care and returned in the same good condition as received. All damage or breakages must be reported to the host crew as soon as possible. The client shall be liable for any losses, breakages or damage caused to the property or its contents. Stormhälla reserves the right to charge the client for any such loss, breakage or damage.

The client must adhere to the arrival and departure times as stated in the booking confirmation. For different arrival or departure times, the Client needs to contact Stormhälla beforehand, as soon as reasonably possible. Any costs arising from different arrival or departure times are the sole responsibility of the client.

Stormhälla is licensed to serve alcohol beverages, due the stipulations of the Finnish Alcohol Act the Client is not allowed to bring his own alcohol to Stormhälla or the Stora Tallholmen island.

The Stormhälla outdoor hot-tub use is dependent on weather conditions and specific temperatures cannot be guaranteed. The Client’s use of the hot-tub and the stairs into the sea are allways at their own risk. Children must be supervised at all times. Stormhälla does not assume any responsibility for use of the hot-tub or the stairs into the sea.

Pets are not allowed, unless explicitly agreed in advance. Stormhälla reserves the right to add a surcharge and/or increase the security deposit.

If there are any problems with the property, the client must submit any complaints to Stormhälla immediately when observed, in order to allow the necessary time and opportunity to Stormhälla to resolve the problem. Stormhälla will take reasonable measures to solve the complaint to the satisfactionof the client. Complaints received more than 24 hours after the end of the rental period are not taken into consideration, and Stormhälla does not accept any such claims or complaints.

GOVERNING LAW AND DISPUTES

These Booking Terms shall be governed and construed in accordance with the laws of Finland, except for its rules regarding the choice of law. In the event of any dispute concerning the contract, the District Court of Helsinki shall have jurisdiction.

By paying the first payment to confirm the booking the client totally and unconditionally accepts these Booking Terms.